TrueNorth Labour Covid19 Response – Employee Update

True North Labour Inc.
COVID-19 – Employee Update
Date: March 19, 2020

Dear TrueNorth Employees, 

We understand that due to current events around the COVID-19 situation, there is cause for concern.  We want to assure the team, our clients and our workers that everyone’s health and safety is of our top most concern and priority.  This is the time for us to pull together, to serve each other and to serve the community. 

We strongly urge those who are feeling sick, taking care of those who are sick, affected by COVID-19 to self-isolate and to complete our COVID-19 Self-Assessment at for the best course of action.

The government of Canada has issued an Economic Response Plan ( taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

On March 18, 2020, the Prime Minister announced a new set of economic measures to help stabilize the economy during this challenging period. These measures, delivered as part of the Government of Canada’s COVID-19 Economic Response Plan, will provide up to $27 billion in direct support to Canadian workers and businesses.

What does this mean to us here at True North Labour, you, our clients and employees?


Those who wish to stay home and protect their family or are unable to work, we understand you.   Effective immediately, all workers which are unable to work due to being sick, quarantined or forced to stay home to care for family due COVID-19, you must stay home or follow the BC Covid Self-Assessment Guide  There are several government programs in place and more coming down the pipe offering temporary income support.

  • EI Sickness Benefit – Waived one-week waiting period and medical certificate requirements.
  • Emergency Care Benefit

There are 3 ways to apply:

  • Accessing CRA MyAccount secure portal
  • Accessing My Service Canada Account
  • A toll free number equipped with an automated application process will be made available to the public

Those who are looking to work, please feel free to reach out to us. We at True North Labour are continuing our operations providing Safety / First Aid Training  as well as labour and cleaning services to best serve our community in need.  

Workers being placed at job sites must complete our COVID-19 Self-Assessment at for a record of assessment prior to the start of your shift.  Please wash your hands with soap frequently and avoid touching your face.

Workers currently on job sites, feeling unwell, please contact us at 778-398-1111 to notify us at your earliest convenience.  


True North Labour is continuing to partner with and offer our services to our clients and community at this time of need.  To ensure the safety of our workers, clients and our community at this time of need, steps are in place to ensure the safety of all those involved. Our workforce must complete a self-assessment prior to being placed.

  1. Partnering with our clients who are onboarding new team members, we are continuing to provide Safety / First Aid training and certification.   Off and on-site training is available.
  2. General and skilled labourers are available to augment and fill in the current workforce which are taking time to care for themselves and their family.
  3. Cleaning staff are available to clean up job sites.

We are re-assessing the situation every 24 hours to best serve our team and community.

Please stay tuned and Stay True.

Sincerely Yours,

Alexander Wong | COO 

▲ True North Labour Inc.

Map: 115-3855 Henning Dr, Burnaby BC, V5C 6N3

Office: 778-398-1111   |   Mobile: 604-338-5295